Shell has a well known commitment to tackling global development challenges and promoting sustainability through responsible operations.  Among many other aspects, this includes a strong recognition that business success depends more than ever on winning and maintaining our neighbours' trust.  Shell has structured a company-wide approach for listening to our neighbours and business partners and for working with them to reduce the negative impacts from our operations and produce local benefits.  Dispute avoidance and resolution and a win-win approach is a major part of our philosophy of forging an enterprise-based approach to the problems that confront us all. Shell is committed to aiding the development of skills and attitudes that help achieve those goals.

For more Information, please visit www.shell.com

The GE Foundation, the philanthropic organization of the General Electric Company, works to solve some of the world's most difficult problems. In coordination with its partners, it supports U.S. and international education, the environment, public policy, human rights and disaster relief. In addition, the GE Foundation supports GE employee and retiree giving and involvement in GE communities around the world. In 2008, the entire GE family — including businesses, employees, retirees and GE Foundation — contributed more than an estimated $237 million to community and educational programs, including nearly $100 million from GE Foundation. For more information, please visit www.gefoundation.com

The American Arbitration Association, with its international arm the International Center for Dispute Resolution, is one of several Founding Institutions of IMI. AAA/ICDR classifies its Patron status with IMI as part of its public benefit initiatives to help promote and increase the use of mediation across all fields and all countries. Established in the 1920s, the AAA is one of America’s oldest non-profit institutions. For more information, please visit www.adr.org

The Singapore Mediation Centre (SMC) is the flagship mediation centre of Singapore The SMC is a non-profit organisation guaranteed by the Singapore Academy of Law. The SMC is dedicated to promoting the amicable and fair settlement of disputes. For more information, please visit www.mediation.com.sg

The Singapore International Arbitration Centre (SIAC) is one of the premier international arbitration institutions in Asia, providing a neutral, efficient and reliable dispute resolution service in the centre of Asia’s legal and business activity. Both SMC and SIAC are Founding Institutions of IMI. For more information, please visit www.siac.org.sg

The Bahrain Chamber for Dispute Resolution (BCDR) sets a new standard for the provision of alternative dispute resolution (ADR) services. The Chamber provides international and local commercial and governmental users contracting in the Gulf and beyond with a purpose-built solution for the rapid, effective and certain resolution of commercial disputes. As an independent institution, the BCDR is guided by an international Board of Trustees with a senior management team of experts that administer the arbitration and mediation of commercial cases - with particular emphasis on disputes in the construction, financial services, insurance and energy sectors - applying 'best practice' in ADR processes and case management. The origins of the BCDR lie in Bahrain's Vision 2030. The Chamber is focused on enhancing the work of international commercial business through the provision of ADR services. Established through innovative ADR legislation, the BCDR provides a "best in class" international ADR centre of excellence and establishes the world's first 'free arbitration zone' for international disputes. For more information, please visit www.bcdr-aaa.org.

ICC is the world business organization, a representative body that speaks with authority on behalf of enterprises from all sectors in every part of the world. The fundamental mission of ICC is to promote cross-border trade and investment and the multilateral trading system, and to help business corporations meet the challenges and opportunities of globalization. ICC has three main activities – rule setting, dispute resolution and policy – and provides essential services such as ICC arbitration and mediation, professional training and trade facilitation tools. A world network of national committees address national and regional business priorities. More than 2,000 experts drawn from ICC’s member companies feed their knowledge and experience into crafting the ICC stance on specific business issues. The United Nations, the World Trade Organization, the G20 and many other intergovernmental bodies, both international and regional, are kept in touch with the views of international business through ICC. Worldwide known for its dispute resolution services, ICC offers different sets and procedures, including arbitration, mediation, conciliation and expertise. ICC’s dispute resolution services are provided by two bodies: The ICC International Court of Arbitration and the ICC International Centre for ADR. For more information please visit: www.iccwbo.org.

JAMS is one of the world's largest providers of dispute resolution services. Founded in 1979 JAMS provides complex mediation, arbitration and other dispute resolution services and today has more than 300 fulltime neutrals. JAMS handles between 10,000 and 12,000 mediation, arbitration and other ADR cases annually.
Please visit www.jamsadr.com

Centre for Effective Dispute Resolution (CEDR) is a unique professional services consultancy which provides access to expertise in a range of commercial problem solving disciplines used to achieve resolution of conflict in business. Please visit www.cedr.com

The Municipality of The Hague has invited IMI as a Dutch foundation, registered in The Hague to maintain its global headquarters in one of the NGO buildings owned by the Municipality. Known internationally as the City of Peace and home to the International Court of Justice and many other NGOs in the dispute resolution field, The Hague is one of the few truly neutral cities in the world. For more information, visit www.denhaag.nl

A Graduate of the University of Firenze, School of Law, pursued post-graduate legal studies in the U.S.A. (at UC Davis, UC Berkeley, Harvard Law School) and the U.K. (King's College) and holds an LLM in US and Global Business Law from Suffolk University. He is an Attorney at Law in Italy, admitted to practice before the Supreme Court. A Professional Mediator since 1999, registered with several domestic and foreign Mediation Bodies, so far he has administered over 5.000 proceedings. A professional Trainer in Mediation, he has lectured on this subject in several Universities and is the author of many scholarly papers, in English and Italian, on Civil, Commercial, Environmental Law and Dispute resolution issues. He is President of Italy's National Chapter of the Mediation Center of Europe, the Mediterranean and the Middle East, and a Member of: IBLC, CILS, IBA, CEDR, CIArb.

Qualified as a U.S. attorney and trained as a mediator, Ute has a wide range of experience in conflict management, including (among other things) ADR and community grievance mechanisms. In her current role, she leads global UI focal points advising on conflict prevention as related to sustainable development (including human rights) and social performance aspects, as well as manages legal advice to non-technical UI functions such as HSE, external affairs, compliance and human resources. Ute is based in US..

Tina Monberg is a lawyer and qualified psychotherapist. She has a Masters in Law from Copenhagen University and trained in Mediation at Harvard Law School. She has previously run her own law firm and worked as a corporate lawyer, but now functions as a mediator, coach and teacher, working at Mediationcenter a/s, Denmark.

Conway and Partners (Rotterdam, The Netherlands) is a boutique law firm which focuses on several key economic sectors for which we provide advisory and dispute resolution services. The core practice areas include the construction and engineering, manufacturing, energy, and information technology sectors. C&P are a multi-jurisdictional team consisting of Dutch advocates and American attorneys. For more information, visit www.conway-partners.com

Annette M. van Riemsdijk is an IMI Certified Mediator. She has a distinguished record in ADR practice as a solicitor since 1988 and as a mediator since 1993. Annette is an arbitrator, trainer and director of The New Resolution Group. Annette is an IMI Honorary Director.

VMW Taxand is an independent firm, founded in 1991 as Van Mens & Wisselink, where lawyers, tax experts and (kandidate) legal law notaries work in an integrated law practice. VMW attach great value to efficient collaboration between tax and civil practices and prefer to offer an integrated product through a single contact point. For more information please visit: www.vmwtaxand.nl

Michael Leathes is a former in-house lawyer with various international corporations and a user of mediation worldwide. He was pro bono Executive Director of IMI from 2007 to 2009 and is now a member of IMI's Board of Directors.

Irena is an Executive Director of IMI and has been with IMI since 2007. She is a CEDR-Accredited mediator (1998) as well as holder of the MATA advanced mediation certificate. Irena holds the English Tutor Diploma of The Linguistic University in Moscow (1983), a Bachelor of Economics at the Moscow Institute of Business Studies (1997), and a Diploma in Public Relations Management at the Moscow State University (2001).